by nashvilleitgroup | Dec 5, 2022 | Business Continuity
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world,...
by nashvilleitgroup | Nov 30, 2022 | Business
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business...
by nashvilleitgroup | Sep 30, 2022 | Cybersecurity
Phishing. It seems you can’t read an article on cybersecurity without it coming up. That’s because phishing is still the number one delivery vehicle for cyberattacks.A cybercriminal may want to steal employee login credentials. Or wish to launch a ransomware attack...
by nashvilleitgroup | Sep 25, 2022 | Cybersecurity
Few things invoke instant panic like a missing smartphone or laptop. These devices hold a good part of our lives. This includes files, personal financials, apps, passwords, pictures, videos, and so much more.The information they hold is more personal than even that...
by nashvilleitgroup | Sep 20, 2022 | Microsoft
Productivity can be challenging to track, no matter where employees are working. How do you know they’re using their tools as effectively as possible? How can you enable them to adopt best practices?These are questions that managers often ask themselves. If they’re...